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Frequently asked questions.

The product & the method

Do we need to change our sales method to use it?

No. The platform encodes the Accélérateurs de Vente™ method, but it fits your organization: your roles, your approval flow, your catalog. Most teams are self-sufficient within a few days.

Which artificial intelligence writes the proposals?

CoachClosing Sales runs on Claude, one of the most advanced models on the market, renowned for the quality of its writing. The engine is enriched with our research work on persuasion techniques, formalized in « Les Accélérateurs de Vente » (Dunod). The AI works exclusively from your offer database and your prospect files: it invents nothing.

What are the R1, R2 and R3 sales journeys?

Three standard journeys based on the number of meetings needed to close: selling in 1, 2 or 3 meetings. Provided out of the box, they are customized by the administrator to match your sales cycle, so that every proposal lands at the right moment in the conversation.

Can the proposal really replace our Word document?

Yes, and it does more: the link replaces the attachment, the PDF version covers traditional workflows, and the questions-and-answers module keeps the conversation alive right up to the decision. You still have the option to export whenever a tender requires a specific format.

Does the end client see your brand?

No, they see yours. The proposal carries your logo and your visual identity: to your prospect, it is your company speaking, not a third-party tool.

Languages & international

Can a proposal be sent in the client's language?

Yes. The salesperson chooses the language of each proposal from among 6 languages (soon 7 with Arabic). The mini-site, the PDF version and the emails go out directly in that language, whatever your team's working language. Everything you need to sell internationally without switching tools.

Plans, proposals & billing

How many proposals can we generate, and how do we track usage?

Each user on the Individual and Team plans generates 6 proposals per month in their language (72 per year), non-transferable. The administrator tracks usage in real time with a counter, and tops up the account with packs whenever the team needs more.

Is there a commitment?

Two rhythms to choose from: monthly, which you can stop whenever you want, or annual with two months free. In every case, your data stays yours and remains exportable.

How does billing work?

Connected billing, monthly or annual, in euros excluding tax. Your invoices are issued automatically; proposal packs are billed at purchase by the administrator.

Can we add users?

Yes, at any time. The Team plan starts at 5 licenses and scales to your needs; the Enterprise plan handles multi-level teams all the way up to senior management.

What happens to the free trial when it ends?

Nothing automatic, no surprise charge. At the end of the 14 days, you freely decide whether to continue with the plan that suits you.

Support & deployment

How are we supported day to day?

A support team answers your questions by email, within 24 business hours. Setup, use cases, best practices: you are never alone with the tool.

Do you offer training?

Yes. A 2 h individual onboarding, or a Team plan with one session per user. Practys Conseil is a Qualiopi-certified organization: your training can be included in your skills development plan.

Can we get one-off consulting?

Yes. Beyond the fixed-price Consulting Service (customizing your sales journeys), we also step in on demand: auditing an offer, ramping up a team, framing a complex case.

How long does it take to get started?

Deployment fits into a single workshop: together we build your offer database, your competition database and your visual identity, then your salespeople generate their first proposal the same day, on a real deal.

Technical, security & data

In short, how does it work technically?

100% web, no installation: your salespeople connect from their browser. The engine runs on Claude AI, hosted in Europe. Each company gets a fully isolated workspace, and each proposal is a private link, revocable at any time.

Is our data used to train the AI?

No. Your offers, your prospect files and your proposals remain strictly yours: they feed no public model and are never shared. The AI uses them for you, and for you alone.

Where is our data hosted, and our clients' data?

In Europe, with a European host, in compliance with the GDPR. Each company gets its own fully isolated workspace, and client links are private and revocable at any time.

A professional woman looks at her laptop, smiling

See it work on your own offers.

We build the demo with your catalog and one of your real client cases. By the end of the session, you walk away with a proposal ready to send.

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